Pine Lake Ops
You shouldn't have to hold the whole organization together yourself.
Pine Lake Ops helps nonprofits and impact organizations take the strain off their people and build the operational capacity to sustain their work and grow their impact.
Start a conversationYour people are already giving everything. The organization has to carry more of it.
Most organizations want to serve more people, do more good, and grow what they've built. What gets in the way usually isn't commitment. It's that too much of the work still runs on a few people's effort.
- Too much still depends on the executive director or a few key people.
- Everything feels important, so priorities keep competing.
- Knowledge lives in people's heads instead of somewhere the organization can use it.
- Reporting, budgeting, grants, or board prep take more time than they should.
- Hiring, onboarding, or turnover cause major disruption.
- You want to grow, but new funding, programs, or demand add work faster than the organization can absorb it.
We strengthen the parts of the organization that make the work easier to carry. And easier to grow.
Priorities
Clarify what matters now, what can wait, and what the organization is deliberately not doing.
Roles and ownership
Make responsibilities, decisions, and accountability clear.
Knowledge and continuity
Move critical information and context beyond a few people's heads.
Workflows and systems
Simplify how work moves and remove friction that doesn't need to be there.
Financial visibility
Make the information leaders need easier to trust and use.
People and onboarding
Create clearer roles and steadier transitions when people join, move, or leave.
Three shapes the work can take.
A defined problem or capacity constraint with a clear beginning and end. Often where we start.
Work alongside your team over several months to relieve strain, implement changes, and make them stick.
Ongoing operating leadership when the organization needs continued ownership rather than a one-time project.
Pro bono: We set aside a limited amount of time each month for nonprofits that need help and can't fund it themselves.
There's more than one way to fund this work.
Organizations that need operational support don't always have unrestricted dollars for it. Depending on your situation, there are a few ways to make the work possible.
Direct engagement
Your organization funds the work directly.
Funder-sponsored
A foundation, donor, company, or impact investor funds the engagement on your behalf.
Capacity-building funding
If you have capacity-building or technical assistance funds, they can go toward this work.
Pro bono
We set aside a limited amount of time each month for nonprofits that need help and can't fund it themselves.
However it's funded, you're still our client.
You'd work directly with Laura and Ryan Shaw, two operators with more than 25 years of combined experience across nonprofits, startups, healthcare, and enterprise organizations.
Meet usLet's bring your team relief that lasts.
Tell us what's weighing on your team, what keeps pulling you away from the work only you can do, or where too much depends on too few people.
Start a conversation